#Sell nimble san driver

The best support experience in the storage industry – bar noneįurthermore – all new HPE Storage acquisitions that are made are going to be done in a similar fashion integrate them into the Business Unit wholly to ensure that best practices are learnt from how the newly acquired business operates. Nimble Support is NOT changing, at all. In fact, it’s getting better! Nimble Storage and all of it’s divisions has been kept together in it’s entirety as a business unit inside of HPE Storage. Some may say that it’s “a new time” at the company. However, lessons at HPE have certainly been learnt from the past. It’s also fair to say that the comments are not completely unwarranted due to previous experiences in the industry from a large vendor acquiring something innovative.

I feel that HPE would eventually screw this thing up. …their support has been great even after the acquisition which was a major concern for me personally Hard to say what we’ll get In another 4 years. …hopefully HPE doesn’t screw things up with Nimble!

#Sell nimble san driver

Let’s face it, not many people really want to manage, problem solve and troubleshoot technology anymore – it’s a key driver for Public Cloud adoption.Īnd so it was with great fear that Nimble Storage – known as the company with kickass technology and a wildly passionate customer base who wax lyrical about customer support at every opportunity they get (see Spiceworks or Reddit for examples….) – would become watered down so much that Support would become an afterthought being pushed into HPE’s wider Support infrastructure and become a parody of everything we used to sell against.Ĭompetitors would also make such a claim – saying that Nimble was finished and they shouldn’t look to stay, instead move to them…Īnd then I read Reddit “/r/sysadmin”, and came across a thread where some of the comments from customers / users were: At the time, I can recall the overwhelming response from our customers and partners was concern and worry that Nimble Support (often referred to as the best in the industry) would be diluted due to ‘large vendor syndrome’ and become just like any other technology that had been acquired.įanatical support, exceptional customer experience and the concept of “it just works” has become the new gold standard for on-premises and private cloud consumers – with IT pros turning their attention more towards innovative vendors who can not just solve their application demands, but make their lives simpler at the same time. It’s been almost 2 years since the acquisition of Nimble Storage was announced by HPE – that being March 2017 (can’t quite believe it!).